Two months ago, I got a notification from the State of New York Taxation Department that hubs and I owed money from 4 years ago. Distinct possibility, since the agency Nick had been with was rather late getting the W2s from California to New York. I don’t think we owed them as much, but so be it. I went to the online site, got it all set up for them to pull the money from my account. Got a confirmation that would be done in 10 working days.
IT hasn’t been done yet, and a few days ago, I get ANOTHER notification for the same damn thing. Tried calling the phone number provided. For THREE DAYS, I got the message “This number is not in service.” Today, I finally got through … to hear there is a 110 minute wait time. AN HOUR AND 40 MINUTES? Honestly? Are you kidding? Do you REALLY expect anyone who has a job, children….who has a LIFE? to wait on you for over an HOUR???
Needless to say, I hung up. I had to be ready to get the maternal unit from the hospital after her surgery. (Saving that post for another day) So the BS continues.